Virtual Care

Over the last five years, Blue Shield of California's members have collectively lost 272,880 pounds through the payer's digital weight management programs.

Blue Shield of California is launching a new platform to combine members' health data in one place. 

Blue Shield of California launched its virtual-first health plan in partnership with Accolade and TeleMed2U in January 2023.

Walgreens will allow Medicare Advantage members to purchase products using supplemental benefits online. 

CarelonRx, Elevance Health's pharmaceutical benefits arm, will launch a digital weight management program. 

UnitedHealth Group is investing in AI to speed up the customer service process. 

Elevance Health will provide smartphones with unlimited talk, text and data to some of its Medicaid members. 

Payers are implementing artificial intelligence to detect fraud, speed up prior authorization and assist members' care. 

Artificial intelligence is nothing new in the world of health insurance, but the speed and scale of its implementation across the industry are ramping up.

It’s conference season in the health IT sector and the topic resonating most with me on both sides of the United States is the difficult reality that health plans and health systems have a lot of data, are continuing to…