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Virtual Care

Cigna’s predictive, high-cost claimants model is saving the company an average of $2,000 per participating member each year, incoming CEO Brian Evanko said during an April 30 earnings call. Cigna’s insurance business has been leaning into AI-enabled risk prediction models…

AI was front and center during recent earnings calls for UnitedHealth Group and Elevance Health, as leaders discussed their companies’ respective $1.5 billion and $1 billion tech investments. Both organizations, along with Centene, made Fortune‘s top companies for AI adoption…

Elevance Health is the latest insurer to tout hefty tech investments on an earnings call, with President and CEO Gail Boudreaux boasting a $1 billion spend across digital and AI capabilities. “We’re not approaching AI as a separate technology element…

Cigna Healthcare offers the best digital experience to commercial members, while UPMC Health Plan provides the best experience to Medicare Advantage enrollees, according to JD Power’s 2026 U.S. Healthcare Digital Experience Study. Both plans topped their respective segments in last…

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Anthem Blue Cross Blue Shield and UnitedHealthcare offer the best mobile provider search tools among major Medicare Advantage insurers, according to a February report from Corporate Insight shared with Becker’s. The report evaluated tools available on iOS and looked at…

Clover Health said it is integrated with Kno2, the patient information exchange, according to a March news release from the company. Kno2 is a qualified health information network under the Trusted Exchange Framework and Common Agreement, and it is also…

Business services provider Conduent’s data breach affected at least 25 million people across the U.S., according to a February update from Wisconsin’s Department of Agriculture, Trade and Consumer Protection. The Conduent breach took place between the end of 2024 and…

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