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Virtual Care

Virtual-first health plans, or plans that prioritize telehealth services for enrolled members, have continued to grow in popularity as payers look to improve care access and affordability.

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Payers are adapting to the growing popularity of telehealth. Insurers are updating their coverage policies and adding new options for members to seek primary and behavioral care at home. 

Payers are bolstering virtual mental healthcare services and adding chronic condition management. 

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