In 2025, Aetna offers the best desktop digital experience among major insurers, and Anthem BCBS plans offer the best mobile app experience, according to new research from Corporate Insight shared with Becker’s. Corporate Insight’s “2025 Commercial Health Plan Experience Benchmark,”…
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Blue Shield of California has partnered with Gemini Health to launch “Price Check My Rx,” a new tool that sends mobile alerts to prompt members to review drug prices and compare lower-cost alternatives through the insurer’s app. Blue Shield says…
In June, Cigna began launching a suite of new AI tools designed to help members better navigate their health benefits. The new features are being rolled out in phases on Cigna’s member portal, where enrollees will have access to an…
A virtual diabetes management program offered by UnitedHealthcare has shown measurable changes in members’ behavior, and for some employers, a return on investment. The Level2 program, originally launched under Optum in 2019, combines continuous glucose monitors, personalized coaching, and a…
Humana is taking proactive steps to address burnout and improve engagement for its thousands of employed or affiliated clinicians by focusing on well-being, reducing turnover, and tackling frustrations related to technology and administrative processes, according to the company’s Chief Medical…
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Cigna is launching a suite of AI tools designed to help members navigate their health benefits. The new features are being rolled out in phases on Cigna’s member portal, according to a June 12 news release. Here are four things…
Blue Shield of California is partnering with healthcare booking platform Zocdoc to allow members to schedule in-network, in-person and virtual appointments directly on the health plan’s online portal. The partnership is the first time that Zocdoc has worked with a…
Priority Health is partnering with Virta Health on three new solutions aimed at addressing demand for weight management options and diabetes support among employers and employees. The solutions include nutrition programs and multi-specialty clinical support to help members lose weight…
Blue Cross Blue Shield of Minnesota will offer access to specialty behavioral care through partnerships with Equip and Pelago. Equip provides fully virtual care for eating disorders, according to a May 22 news release. Pelago offers virtual treatment for opioid…
Blue Shield of California is expanding its digital health record to improve care quality and member experience. The initiative aims to streamline data for members and provide greater access to care coordination, according to a May 15 news release. The…