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Author: Kelly Gooch

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Parkland Community Health Plan, a publicly funded insurer serving the Dallas area, plans to hire about 100 new employees by the end of this year amid increased need for its services, according to a company announcement provided to Becker's.

To improve member satisfaction, payers are considering how they can meet experience expectations during the COVID-19 pandemic and beyond. A Salesforce survey of 8,000 consumers, released in January, found 84 percent of consumers say the experience a company provides is…

Health Care Service Corp., the Chicago-based parent of Blue Cross and Blue Shield plans in five states, has added CEO to Maurice Smith's title.

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