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Virtual Care

Three health insurers have been named among the top 50 companies that are effectively adopting and scaling the use of artificial intelligence by Fortune. The AIQ 50 ranking measures Fortune 500 companies through a score that combines self-assessments, peer evaluations…

In 2025, Aetna offers the best desktop digital experience among major insurers, and Anthem BCBS plans offer the best mobile app experience, according to new research from Corporate Insight shared with Becker’s. Corporate Insight’s “2025 Commercial Health Plan Experience Benchmark,”…

Blue Shield of California has partnered with Gemini Health to launch “Price Check My Rx,” a new tool that sends mobile alerts to prompt members to review drug prices and compare lower-cost alternatives through the insurer’s app. Blue Shield says…

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A virtual diabetes management program offered by UnitedHealthcare has shown measurable changes in members’ behavior, and for some employers, a return on investment. The Level2 program, originally launched under Optum in 2019, combines continuous glucose monitors, personalized coaching, and a…

Humana is taking proactive steps to address burnout and improve engagement for its thousands of employed or affiliated clinicians by focusing on well-being, reducing turnover, and tackling frustrations related to technology and administrative processes, according to the company’s Chief Medical…

Cigna is launching a suite of AI tools designed to help members navigate their health benefits.  The new features are being rolled out in phases on Cigna’s member portal, according to a June 12 news release.  Here are four things…

Blue Shield of California is partnering with healthcare booking platform Zocdoc to allow members to schedule in-network, in-person and virtual appointments directly on the health plan’s online portal. The partnership is the first time that Zocdoc has worked with a…

Priority Health is partnering with Virta Health on three new solutions aimed at addressing demand for weight management options and diabetes support among employers and employees. The solutions include nutrition programs and multi-specialty clinical support to help members lose weight…

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