Humana is taking proactive steps to address burnout and improve engagement for its thousands of employed or affiliated clinicians by focusing on well-being, reducing turnover, and tackling frustrations related to technology and administrative processes, according to the company’s Chief Medical…
Virtual Care
Cigna is launching a suite of AI tools designed to help members navigate their health benefits. The new features are being rolled out in phases on Cigna’s member portal, according to a June 12 news release. Here are four things…
Blue Shield of California is partnering with healthcare booking platform Zocdoc to allow members to schedule in-network, in-person and virtual appointments directly on the health plan’s online portal. The partnership is the first time that Zocdoc has worked with a…
Priority Health is partnering with Virta Health on three new solutions aimed at addressing demand for weight management options and diabetes support among employers and employees. The solutions include nutrition programs and multi-specialty clinical support to help members lose weight…
Blue Cross Blue Shield of Minnesota will offer access to specialty behavioral care through partnerships with Equip and Pelago. Equip provides fully virtual care for eating disorders, according to a May 22 news release. Pelago offers virtual treatment for opioid…
Advertisement
Blue Shield of California is expanding its digital health record to improve care quality and member experience. The initiative aims to streamline data for members and provide greater access to care coordination, according to a May 15 news release. The…
Elevance Health will rate the clinical effectiveness of digital health products through a partnership with the Digital Medicine Society. Elevance Health will assess clinical outcomes of digital health software through the Digital Medicine Society’s DiMe Seal program, according to a…
Priority Health, the insurance arm of Grand Rapids, Mich.-based Corewell Health, has partnered with Ayble Health to launch a new virtual health program designed to help members manage gastrointestinal disorders. Priority’s commercial members will have access to a virtual GI…
UnitedHealth Group has 1,000 uses for AI technology currently in production across its insurance, care delivery and pharmacy businesses, The Wall Street Journal reported May 5. The applications are split between generative AI and more traditional AI and are being…
Cigna Healthcare offers the best digital experience to commercial members, while UPMC Health Plan provides the best experience to Medicare Advantage enrollees, according to J.D. Power’s 2025 U.S. Healthcare Digital Experience Study. Overall, the digital experience offered by health insurers…