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Cigna is launching a suite of AI tools designed to help members navigate their health benefits.  The new features are being rolled out in phases on Cigna’s member portal, according to a June 12 news release.  Here are four things…

Blue Cross Blue Shield of Michigan will lay off 220 employees, the company said in a statement shared with Becker’s.   The Detroit-based insurer has eliminated more than 600 positions, it said in a June 12 statement. Of those, 400 were…

Proposed changes to Medicare Advantage are unlikely to be included in a final budget deal, The Hill reported June 11.  Senators had floated adding provisions of the No UPCODE Act, which targets overpayments in the program, to the massive federal…

Tupelo, Miss.-based North Mississippi Health Services is out-of-network with UnitedHealthcare Medicare Advantage plans, as of June 1.  The split affects UnitedHealthcare MA and dual-eligible special needs plans. North Mississippi Health Services is still in-network with UnitedHealthcare commercial, individual and Medicaid…

Medicare Advantage members are most likely to disenroll from their health plan because of four main reasons: difficulty accessing care, low plan generosity, dissatisfaction with care quality, and the type of plan (HMO vs. PPO), according to a June study…

Enrollment in Blue Cross Blue Shield plans declined slightly between 2022 and 2024, according to a June 10 report by Mark Farrah Associates, a healthcare industry data aggregator.  The report examined differences between BCBS and non-BCBS plan growth between 2020…

CVS Health and a former Express Scripts president have reached a settlement with Cigna over allegations that her departure violated a noncompete agreement.  Amy Bricker served as president of Express Scripts — Cigna’s pharmacy benefit manager — before resigning in…

Blue Shield of California is partnering with healthcare booking platform Zocdoc to allow members to schedule in-network, in-person and virtual appointments directly on the health plan’s online portal. The partnership is the first time that Zocdoc has worked with a…

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