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Protecting Your ASC: Addressing Workplace Violence Before It Becomes a Risk

When workplace violence strikes, it’s too late to start planning. Yet many ASC leaders still view security and emergency preparedness as “someone else’s job.” This session changes that mindset. ACHC ASC Program Director — Rommie Johnson — sets the stage…

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Presenters:

Richard L. Parker, Associate Director, Life Safety & Physical Environment, ACHC
Rommie Johnson, ASC Program Director, ACHC

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BCBS Vermont names new CEO

Blue Cross and Blue Shield of Vermont has named Beth-Ann Roberts its next president and CEO. Ms. Roberts will assume the role on Jan. 10, 2026, according to a Sept. 30 news release from the company. She will join BCBS…

How to stop zero-balance accounts from bleeding your bottom line

Revenue cycle teams focus on open balances — but what about the accounts marked as paid? Across managed care contracts, these “zero-balance” accounts often hide underpayments no one is tracking. The result: $1-3 million left uncollected for every $100 million…

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Court orders Humana to pay $32M in fees following False Claims settlement

A federal court ordered Humana to pay more than $32 million in attorneys’ fees, costs and interest following the resolution of a False Claims Act case in 2024 over the company’s Medicare Part D bids. In a Sept. 19 order,…

Burnout is breaking behavioral health — Strategies to protect the workforce

Burnout is threatening the future of behavioral healthcare. Executives can’t afford to treat it like a downstream issue. With 93% of behavioral health providers experiencing burnout, the implications on care quality, retention and organizational health are mounting. In this on-demand…

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Presenters:

Thekla Ross, PsyD, Clinical Psychologist, Strategic Advisor to NIH and Tech Companies, Self-Compassion Faculty
Pierluigi Mancini, PhD, Chair of the Board of Directors at Mental Health America, Founder & CEO at Multicultural Development Institute, Author
Marjorie Morrison, LMFT, LPCC, Executive-in-Residence at SHRM, Co-Founder of Psych Hub
Madhuri Jha, LCSW, MPH, Principal & Founder at Thriving for All, Board Member at Mental Health America, Adjunct Professor at NYU, Clinical Advisor at Psych Hub

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Medicare Advantage special needs plan enrollment in 2025: 4 notes

Almost half of Medicare Advantage enrollment growth since 2024 has been driven by special needs plans, according to an analysis from KFF. 4 notes on special needs enrollment in 2025: 1. In 2025, 21% of MA enrollees are in SNPs.…

3 payers ranked among best companies for AI adoption: Fortune

Three health insurers have been named among the top 50 companies that are effectively adopting and scaling the use of artificial intelligence by Fortune. The AIQ 50 ranking measures Fortune 500 companies through a score that combines self-assessments, peer evaluations…

Missouri Medicaid director departing role

Missouri’s Medicaid director Todd Richardson is stepping down from his position at the end of October, the Missouri Independent reported Sept. 30. Mr. Richardson has led the state’s Medicaid program, MO HealthNet, for the past seven years, according to the…

How AI is closing communication gaps and saving clinicians time

Missed voicemails. Delayed escalations. Disconnected channels. For many health systems, communication breakdowns are at the root of care delays, clinician frustration and compliance risk. In this on-demand session, two industry leaders share how AI is helping health systems get ahead…

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Presenters:

John Poli, Industries Principal, Healthcare, RingCentral
Mike Stowe, Senior Director, Developer Product Marketing, RingCentral

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6 steps for a scalable, profitable telehealth and remote patient monitoring program

Launching or expanding telehealth and remote patient monitoring without a clear plan puts clinical and financial ROI at risk. But some health systems are proving that success is achievable when the right foundation is in place. This whitepaper offers a…

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