Author: Jakob Emerson

You can think about health literacy in three ways — personally, digitally and organizationally. 

The other day, I had a conversation with a colleague I've worked with for years. He's familiar with my career, and he was utterly surprised when I told him that one of my proudest achievements is the lawsuit that my company,…

In the world of Medicare Advantage, hundreds of millions of dollars in health plan revenue can hinge on the success of one call.

Centene reported $713 million in net income in the third quarter, per its earnings report published Oct. 25.

Eighteen insurers have exited Medicare Advantage markets for 2025, with more than 1.8 million people currently enrolled in plans that will not exist next year, according to OliverWyman.

CMS has lifted an enrollment suspension on a UnitedHealthcare subsidiary's Medicare Advantage plan following three years of not meeting the required 85% medical loss ratio.

UnitedHealth Group reached a $20.25 million settlement with the U.S. Department of Labor on Feb. 7, resolving allegations that its subsidiary, UMR, improperly denied claims for emergency room visits and urinary drug screenings for thousands of patients. 

Blue Cross Blue Shield companies are launching new products, reforming internal processes, and facing big industry challenges.

Blue Shield of California is partnering with Salesforce on a new platform solution that aims to make prior authorization simpler and faster. 

Elevance Health is laying off 123 employees in Southern California, according to regulatory documents filed with the state Oct. 14.