Inside Disney World's partnership with Florida hospitals to move 77,000 employees to value-based care

Walt Disney World has been working with health systems in central Florida to move its more than 77,000 employees to value-based care models, Employee Benefit News reported Feb. 22.

The partnership between the entertainment giant, Orlando Health, and Altamonte Springs-based AdventHealth began in 2018, when the organizations began creating a high-performing provider network that doesn't operate under a fee-for-service model.

"As the largest single-site employer in Central Florida, the intent of this initiative was to improve the quality of care and align financial incentives directly with the [care] delivery systems," Eric Chaisson, senior vice president of total rewards at The Walt Disney Company," told EBN. "In doing so, Disney disrupted the traditional fee-for-service payment model typically utilized in employer-based plans."

For Mr. Chaisson, the value-based provider network is a key employee benefit that contributes to the company's culture. 

"We are always seeking out the most innovative approaches to supporting our employees and their diverse needs," he told EBN. "The consistent level of participation in these plans, along with the reductions in cost and increase in quality outcomes, has proved successful and a benefit for our employees."

In 2021, Disney World formed an alliance with AdventHealth to become the official healthcare and virtual provider for the resort. Last year, the health system broke ground on a 19,000-square-foot emergency care center at the park, which is expected to open in 2023.

The facility will feature 24 private patient rooms, respiratory therapy, diagnostic imaging, X-ray and ultrasound, and a full-service laboratory.

"We're combining what AdventHealth and Disney each do best: providing exceptional clinical care and designing an experience that delivers a calming environment with touches of Disney’s storytelling," Doug Harcombe, CEO of AdventHealth Celebration and the Osceola market, said in 2022.


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