Cigna CEO wants return to pre-pandemic, in-person work

The Cigna Group is pushing for more of its employees to return to the office, the Hartford Courant reported April 5. 

In an email to employees obtained by the Hartford Courant, Cigna CEO David Cordani said the company's ultimate goal is to bring the number of employees working in-office close to pre-pandemic levels. 

"Innovation and brainstorming are most effective in person — to easily build on each other's ideas, problem-solve and ideate," Mr. Cordani said in his email. 

Around 90 percent of Cigna's employees are currently working fully or mostly remote, Mr. Cordani said. 

"Our intent is to bring more employees back to the office a majority of the time, while still supporting the flexibility they need to balance personal and professional responsibilities," a Cigna spokesperson told the Hartford Courant. 

Cigna's stance is opposite to many payers who have cut back on office space recently as employees continue to work in hybrid or remote models. 

UnitedHealth Group's 20-acre headquarters in Minnetonka, Minn. is up for lease. In March, Humana moved out of a 96,000 square-foot building in Florida as part of a pivot to hybrid work. 

In September 2022, Blue Cross Blue Shield of Tennessee committed to permanent remote work for the majority of its employees. 

Cigna completed a $90 million renovation of its Bloomfield, Conn. headquarters in 2021, the Hartford Courant reported. 

According to a June 2022 Gallup survey, of the 56 percent of U.S. workers who say their jobs can be done at home, five in 10 work in a hybrid format, three in 10 work completely remote and 2 in 10 work in-person all of the time. 

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