JD Power: The vision plans members are most satisfied with

J.D. Power published the results of its "2022 U.S. Vision Plan Satisfaction Study" on June 14 and found Aetna Vision has the most-satisfied members of any vision plan in the nation.

Using a 1,000-point scale, satisfaction ratings increased 44 points when members contacted their plan provider and 78 points when members received information from their plan about their network. Despite this, 43 percent of members say they received no information from their plan.

J.D. Power released its commercial health plan member satisfaction rating in May.

Vision plans members are most satisfied with:

  1. Aetna Vision (831)
  2. UnitedHealthcare Vision (800)
  3. VSP (770)
  4. Industry average (769)
  5. Davis Vision (762)
  6. EyeMed (756)

Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.

 

Top 40 articles from the past 6 months