BCBS of Oklahoma error lands members with out-of-network notices

Blue Cross and Blue Shield of Oklahoma erroneously notified some members they would need to find new physicians or pay out-of-network rates, the Stillwater News Press reports.

BCBSOK sent multiple letters incorrectly stating members with group health plans through employers like Oklahoma State University in Stillwater would no longer be in-network with Stillwater (Okla.) Medical Center physicians after February.

"Due to a system error, between Jan. 1, 2018, and Feb. 8, 2018, some Blue Cross Blue Shield Oklahoma members incorrectly received letters telling them their doctors had left our networks," BCBSOK Senior Manager of Public Affairs Melissa Clark told Stillwater News Press. "The issue has been resolved. We deeply regret any inconvenience this caused our members, employers and providers."

More articles on payer issues:
Anthem: It's not medically necessary for anesthesiologists to assist most cataract surgeries
HHS proposes executive order loosening regulations on short-term plans
New Mexico denies allegations of bias in awarding Medicaid contracts: 3 things to know

Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.


Top 40 articles from the past 6 months