AHIP: Best practices for Medicaid redeterminations

Best practices for state Medicaid programs during the unwinding of continuous coverage requirements include strong communications, a bolstered workforce and transparent data, according to AHIP. 

In an issue brief published May 10, the association highlighted successful practices from state Medicaid agencies.

An estimated 15 to 18 million people could lose Medicaid coverage as continuous coverage requirements in place during the pandemic unwind. Individuals must recertify their eligibility for the program — starting April 1, states have been able to remove individuals no longer eligible for Medicaid, or who did not submit required information, from Medicaid rolls. 

Here are four best practices states have employed to ensure as many people stay covered as possible, according to AHIP: 

1. Creating strong communication plans with multiple channels of outreach.
2. Partnering with Medicaid managed care organizations to contact enrollees, update contact information, and direct individuals no longer eligible for Medicaid to other forms of coverage. 
3. Hiring more staff to conduct redeterminations and providing more training and support to current employees.
4. Creating online dashboards to keep the public informed. 

Read more here.