Her response to “more” was just to do more and work harder, she said.
“It crowded out all the other things in life, including my family,” Ms. London said. “And I came into 2023 and I realized that, one, that was not sustainable and two, it didn’t actually make me better at what I was doing. Balance actually makes me better.”
She told Fortune the role of CEO largely is prioritization.
“What’s the most important, where do you start and how do you constantly calibrate as you go forward?” she said.
Ms. London said the idea that the CEO has to have all the answers is wrong.
“I think it’s a fallacy, I think it’s suboptimal,” she said. “The person at the top of the organization has to own everything that happens one way or the other. A big focus, actually, for us over the past year has been demonstrating to the organization the power of teamwork at the top and collaborative leadership.”
At the Becker's 5th Annual Fall Payer Issues Roundtable, taking place November 17–19 in Chicago, payer executives and healthcare leaders will come together to discuss value-based care, regulatory changes, cost management strategies and innovations shaping the future of payer-provider collaboration. Apply for complimentary registration now.
