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Open enrollment magnifies workforce decisions. Every delayed hire, every vacant seat, and every compressed onboarding timeline becomes more visible as call volumes increase and members need timely, accurate support. By the time open enrollment arrives, workforce planning has either become…

Alignment Healthcare grew its membership 31.5% year over year to just over 294,000, the Medicare Advantage insurer said in its second quarter earnings posted July 30. Total revenue was $1.3 billion, a 31.6% increase year over year. Net income was…

Senate Democrats want more information on how to enact private health insurance reforms, including feedback on establishing a federal public option. The 86-page RFI, published July 30, asks stakeholders and policy experts for their input on dozens of potential policy…

Cigna pulled back GLP-1 weight-loss coverage for its own employees July 1. Now it says its clients have been doing the same. On a July 30 earnings call, Cigna President and CEO Brian Evanko said Evernorth Health Services has seen…

UnitedHealth Group is now the fourth-largest company in the world by revenue, according to the 2026 Fortune Global 500. The list ranks the world’s largest public and private companies by revenue for the 2025 fiscal year. UnitedHealth posted more than…

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