Author: Rylee Wilson

Member satisfaction in commercial health plans declined from 2022 to 2023, especially among younger generations, according to J.D. Power's 2023 Commercial Member Health Plan study. 

Customer satisfaction in health plans is declining, according to J.D. Power's 2023 Commercial Member Health Plan study. 

North Carolina legislators approved a bill that would allow Blue Cross Blue Shield of North Carolina to reorganize, adding a new nonprofit parent company. 

New payer contracts Becker's has reported in 2023:

Here are the ongoing payer-provider contract disputes and splits Becker's has reported in 2023. 

Payers can do more to improve the usability of price transparency data, a group of researchers wrote in Health Affairs. 

Medicare Part D beneficiaries that don't receive low-income subsidies spend 2.5 times more out-of-pocket on "ultra-expensive" drugs than those with commercial insurance, a study published May 26 in JAMA Health Forum found. 

Illinois lawmakers have passed legislation to create a state-run health insurance exchange. 

CVS Health is expecting Aetna's Medicare Advantage star ratings to hurt its 2024 outlook, and the payer is investing in more value-based care. 

CMS has finalized or proposed several policy changes in 2023, including stricter audits of Medicare Advantage plans, changes to prior authorization and regulations aimed at drug prices.