1. Cigna agreed to pay $2.9 million to settle a class-action lawsuit alleging it failed to reimburse members for COVID-19 testing.
2. The Cigna Group will tie executive pay to customer satisfaction as part of an initiative to improve members’ experiences.
3. The sale of Cigna’s Medicare Advantage business to Health Care Service Corp. has been approved by all federal regulators, according to The Cigna Group CFO Brian Evanko.
4. The Cigna Group saw a 34% decline in profits year over year as the company faces rising costs within its insurance business, according to its fourth quarter earnings report.
5. The Cigna Group will invest in making prior authorization faster and simpler in 2025, CEO David Cordani said.
6. Cigna Healthcare, named Amy Flaster, MD, as its chief medical officer.
7. Cigna Medicare Advantage members in Delaware are eligible for a special enrollment period after a contract split between the insurer and Dover-based Bayhealth.
8. Cigna was one of four health insurers that earned a spot on the latest list of the 250 best-managed companies, as ranked by the Drucker Institute.
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