From payers announcing commitments to reduce prior authorizations to Alaska lawmakers passing a reform bill, here are six updates on prior authorization that Becker’s has reported since June 23: 1. The broader health insurance industry announced a series of commitments…
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Clinician burnout and turnover are reshaping healthcare staffing. But the surprising finding? 76% of clinicians are satisfied with their jobs — yet 28% of those satisfied are still planning to leave within two years. Relying on satisfaction surveys alone won’t…
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The percentage of eligible Medicare beneficiaries enrolled in Medicare Advantage plans rose to 54% in 2025, but the pace of the increase in enrollment slowed in 2025, according to a July 28 report from KFF. Six things to know: 1.…
Health system contact center staff handle complex, high-emotion patient interactions. However, staff struggle to meet demand, which creates longer wait times and inconsistent patient experiences. With AI, there is a path forward. AI can do more than deflect calls. From…
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Today’s healthcare environment is shaped by volatility: policy shocks, financial whiplash and compressed timelines. The One Big Beautiful Bill Act accelerated that change — underscoring the need for planning tools that are faster, more integrated, and built for dynamic decision-making.…
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CMS is raising the bar on provider directory accuracy. For payers, that means more than quarterly updates — it means demonstrating that your network is real, accessible and audit-ready. Ghost networks remain one of the biggest threats to both member…
Oct 16, 2025 11:00 AM - 12:00 PM America/Chicago
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Chris Nolan
Director, Payer Solutions, HealthLink Dimensions
Children’s hospitals face unique challenges in care delivery, as young patients are often unable to articulate symptoms fully, creating barriers for immediate treatment. Traditional adult-centric technologies often underperform in these dynamic environments, leaving potential improvements unrealized. Increasing dependence on inefficient…
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On July 25, Centene’s CEO Sarah London detailed three key dynamics affecting the ACA risk pool this year after the company posted a $253 million loss in the second quarter. The morbidity of the ACA market in some states has…
In July, CMS said it identified a possible 2.8 million Americans that have enrolled in Medicaid or CHIP in multiple states or have simultaneously enrolled in both Medicaid/CHIP and a subsidized ACA plan, a figure that one insurer is questioning. …
The Cigna Group’s board of directors has declared a $1.51 per share cash dividend to be paid Sept. 18. The dividend will be paid to shareholders of record as of the close of business Sept. 4, according to a July…