Employers sour on virtual care

Employers are less optimistic about the importance of virtual care, according to a survey from the Business Group on Health. 

The report, published Aug. 22, surveyed 152 large employers, providing health benefits to 19 million people. Of the companies surveyed, 64 percent said they thought virtual care will have a significant impact on how care is delivered in the future, down from 85 percent in 2021. 

Seven out of 10 of the employers surveyed said they were concerned about care becoming siloed due to a lack of integration between virtual and community providers, a similar figure to last year. 

Of the employers surveyed, 43 percent said there are too many virtual healthcare options for employers to choose from. This number increased from 26 percent in 2022. 

Few employers said they were concerned about the cost of virtual care — 14 percent said the cost of these programs was a concern, down from 17 percent last year. 

See a summary of the report here

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