Cigna Healthcare offers the best digital experience to commercial members, while UPMC Health Plan provides the best experience to Medicare Advantage enrollees, according to J.D. Power’s 2025 U.S. Healthcare Digital Experience Study. Overall, the digital experience offered by health insurers…
Virtual Care
A novel approach to behavioral healthcare is desperately needed as we navigate the youth mental health crisis, which U.S. Surgeon General Vivek Murthy has described as the “defining public health challenge of our time.” While traditional, reactive treatments remain the…
Among major payers, customers are most satisfied with the telehealth offerings from Humana and Florida Blue, according to the "J.D. Power 2024 U.S. Telehealth Satisfaction Study."
UnitedHealthcare will provide mental healthcare to 1 million children in schools through a partnership with Hazel Health.
Cigna is launching an "E-Treatment" option to allow members to get urgent care without any direct video or phone interaction with a provider.
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Priority Health is offering free visits with a virtual provider to uninsured Michigan adults through a partnership with telehealth company Curai Health.
Blue Shield of California's 4.8 million members can now access a first-of-its-kind program from a health plan aimed at emulating the lifestyle habits of the world's longest living people.
Over the last five years, Blue Shield of California's members have collectively lost 272,880 pounds through the payer's digital weight management programs.
Blue Shield of California is launching a new platform to combine members' health data in one place.
Blue Shield of California launched its virtual-first health plan in partnership with Accolade and TeleMed2U in January 2023.