Dr. Murillo will serve on the panel “Elevating Health Equity: Best Ideas and Strategies” at Becker’s Payer Issues Roundtable. As part of an ongoing series, Becker’s is talking to healthcare leaders who plan to speak at the conference on Nov. 7-8 in Chicago.
To learn more and register, click here.
Becker’s Healthcare aims to foster peer-to-peer conversation between healthcare’s brightest leaders and thinkers. In that vein, responses to our Speaker Series are published straight from interviewees. Here is what our speaker had to say.
Question: What is the smartest thing you have done in the last year to set your system up for success?
Dr. Jaime Murillo: The smartest thing I’ve done was a partnership launch of a community-based, AI-powered care delivery model designed from the customer perspective.
Q: What are you most excited about right now and what makes you nervous?
JM: I’m excited about the opportunity to scale care to millions of people by re-engineering how healthcare is provided. On the other hand, I’m nervous about the potential lack of adoption in non-value-based care markets.
Q: How are you thinking about growth and investment for the next year or two?
JM: At Optum Labs (UHG R&D), we are investing in the use of AI/ML, big data and their application within the healthcare space, emphasizing the responsible use of these tools. We believe in the power of AI to revolutionize healthcare.
Q: What will healthcare executives need to be effective leaders for the next five years?
JM: The executives should focus on simple innovation from the customer perspective, adopt technology and build relationships to provide a comprehensive care system around the patient. Value-based care will enable such an arrangement.
Q: How are you building resilient and diverse teams?
JM: Resilience comes from building a culture that unites people around an aligned mission, vision, core values and leadership principles. The commitment to diversity comes from hiring the best talent, walking in each other’s shoes, treating people with compassion, recognizing their contribution, addressing pain points, empowering them to speak up and inspiring them to become leaders. You’ll want a culture that puts customers first, innovates to simplify, charges as owners and gets things done by prioritizing excellence.
