UnitedHealthcare's Surest is the organization's fastest growing commercial health plan, boasting no deductibles and a shoppable healthcare experience built around price transparency.
In March, Aon published an analysis of medical and pharmacy spending among Surest members in 2021 and 2022, totaling more than 92,000 and 156,000, respectively. Aon compared the experience of Surest members to that of a control group composed of members from a multi-employer database with matching geography, demographics, and medical and mental health comorbidities during the same time periods.
10 key numbers to know:
- Surest members had $365 lower total spend per-member per-year in 2021 and $412 lower spend in 2022.
- Surest's total cost of care was 7.5% lower in 2021 and 7.7% lower in 2022.
- Results in 2022 were driven by 96.7% lower allowed medical claims and 78.8% lower allowed drug claims.
- Key drivers of cost efficiencies in 2022 were 93.1% lower professional spend and 71.5% lower specialty pharmacy spend.
- Telehealth use among Surest members increased 30%.
- Surest members had a 15.1% lower cost of care for neurodevelopmental services.
- Surest members saw 14% lower spending on physician-administered drugs.
- Surest members had a 12.1% lower cost of care for migraines.
- Surest members saw 12% lower costs for outpatient surgeries.
- Surest members saw 10% lower spending in the emergency department.