Forrester surveys 675,000 consumers and business and technology leaders to obtain its results, a June 2 news release said.
Here are the top five payers for customer experience:
- Humana
- Kaiser Permanente
- Highmark Blue Cross Blue Shield
- Florida Blue
- Blue Cross Blue Shield of Michigan
At the Becker's 5th Annual Fall Payer Issues Roundtable, taking place November 2–3 in Chicago, payer executives and healthcare leaders will come together to discuss value-based care, regulatory changes, cost management strategies and innovations shaping the future of payer-provider collaboration. Apply for complimentary registration now.
