The National Committee for Quality Assurance has named the best-rated health plans of 2023 based on factors that include care quality, patient satisfaction and efforts to keep improving.
The ratings were released Sept. 15 and are based on 2022 data from commercial, Medicare, Medicaid and ACA plans that reported HEDIS and CAHPS results to the NCQA, which cover more than 200 million people. NCQA Accreditation status was also factored in. Plans were rated on a zero- to five-star scale, with five being the highest rating. In total, 1,095 plans received a rating. No Medicaid or Medicare plan received 5-stars this year.
Commercial plans that received a five-star rating:
- Independent Health Association (New York)
- Kaiser Foundation Health Plan of the Mid-Atlantic States (Washington D.C., Maryland, Virginia)
Ratings below five stars:
- 4.5 stars: 75 plans
- 4 stars: 285 plans
- 3.5 stars: 377 plans
- 3 stars: 258 plans
- 2.5 plans: 82 plans
- 2 plans: 14 plans
- 1.5 stars: 2 plans