Of the three areas that contribute to overall ranking — member experience, medical care and health plan administration — Optima achieved 4-star rating across the board.
“As we strive to improve the health of our members, it is especially pleasing to know our members appreciate our exemplary service,” said Optima Health Senior Vice President of Sales and Marketing, John DeGruttola. “Providing an excellent member experience is at the heart of what we do at Optima Health, and being number one in this area really fuels our efforts to continually exceed our members’ expectations.”
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