Though large payers like UnitedHealthcare, Humana, and Blue Cross and Blue Shield have established their own retail clinics throughout the country, younger insurers are offering services virtually and operating almost entirely remote.
“It gives us the reliability of making sure we can bend that cost curve everywhere we go without having to go into each market with a bunch of bricks and mortar,” Alignment CEO John Kao told the publication.
Alignment’s own physicians, nurses and social workers care for 4,000 of its 83,000 members who can’t easily access in-person care, while Clover Health is expanding its in-home healthcare business.
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