Of the 351 Medicare Advantage beneficiaries surveyed by Retirement Living, 44 percent said they fully understood their plan, 50 percent said they somewhat understood it, and 6 percent said they did not understand their plan at all.
Complex details were the most commonly cited reason for confusion in the study, followed by a lack of familiarity with plans and a lack of education and communication about benefits.
Just over half of the survey respondents said confusion about their plan led to an unexpected bill.
Respondents to the survey reported high levels of satisfaction with Medicare Advantage — 71 percent said they were satisfied with their coverage.
Read the full survey here.
