From October 2015 to May 2016, roughly 2,000 pregnant women were unknowingly switched from their Covered California health plans to Medi-Cal plans. Some affected women lost established physicians or missed prenatal appointments due to the malfunction.
Computer system fixes arrived Sept. 26, nearly a year after the problem was discovered.
More articles about payer issues:
5 strategies for hospital leaders to improve payer collaboration
Kansas Medicaid application backlog costs state $2M
Will Vermont’s largest primary care group back a single-payer system? The jury’s still out