Consumers want value-based care — when they know what it means

Few consumers have heard the term value-based care, a survey from EmblemHealth found. 

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The New York City-based payer surveyed around 750 consumers and 125 employers about their feelings toward value-based care. 

According to a report published Aug. 24, 26 percent of consumers surveyed said they had heard of value-based care, and 46 percent said they had heard of fee-for-service care.

Six in 10 employers had heard of value-based care, a similar rate to those who had heard of fee-for-service. 

When provided definitions of value-based care and fee-for-service, 61 percent of consumers surveyed said they would prefer value-based models, 17 percent said they would prefer fee-for-service models, and 22 percent were unsure. 

Large employers were more likely to prefer value-based care than small employers. Seven in 10 large employers surveyed said they would prefer value-based models to fee-for-service, compared to 6 in 10 small employers. 

EmblemHealth CEO Karen Ignagni said employers and consumers prefer value-based care to fee-for-service models when they understand the difference between the two. 

“Achieving healthier outcomes more affordably will require all stakeholders to work together to educate the public on the benefits of a value-based care model,” Ms. Ignagni said.

At the Becker's 5th Annual Fall Payer Issues Roundtable, taking place November 2–3 in Chicago, payer executives and healthcare leaders will come together to discuss value-based care, regulatory changes, cost management strategies and innovations shaping the future of payer-provider collaboration. Apply for complimentary registration now.

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