Blue Cross and Blue Shield of Minnesota is partnering with San Francisco-based Castlight Health to launch a new health, wellness and care navigation solution for commercial health plan members, beginning Jan. 1.
The new solution uses Castlight's navigation technology to reduce the complexity of healthcare and provide BCBS members with more personalized and high-value care. BCBS will also benefit from comprehensive insights into each member's specific benefits, program eligibility, specialist referrals and gaps in care to determine the next best steps, according to a June 15 news release.
"At Blue Cross, we know how reducing complexities is a critical part of lowering overall costs and delivering better experiences for our members," AJ McDougall, chief strategy officer and senior vice president of marketing, communications and customer experience, said. "We look forward to working with Castlight to help our members more seamlessly navigate their care needs through a highly personalized, data-driven approach."