Aetna, CVS adding resources and crisis support for members affected by Hurricane Ian

Aetna is expanding eligibility for its Resources for Living program, which connects members to community resources, to support members affected by Hurricane Ian. 

According to a Sept. 27 news release, the insurer will expand access to phone mental health support, add a dedicated crisis support website and provide community resource information. Resources for Living is typically only available to Aetna Medicare Advantage members and their families. 

The insurer's clinical response teams are also connecting with Medicare and commercial plan members in the storm's path to ensure access to emergency services. 

CVS Caremark, CVS Aetna's pharmacy benefit manager, is providing 10-day emergency refills of medications to members in impacted areas. 

CVS, which owns Aetna, advised in the news release that its pharmacy locations will close in areas with mandatory evacuation orders, and customers should fill and pick up prescriptions in advance of the storm. 

Hurricane Ian, a category 3 storm, is expected to make landfall in Florida late Sept. 28 and into Sept. 29, The Washington Post reported Sept. 27. 

An estimated 2.5 million people in the state were under evacuation orders as of Sept. 27, NPR reported. 

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