Cambia Health Solutions and Blue Cross Blue Shield of North Dakota plan to enter a strategic affiliation that would bring the Fargo-based insurer under Cambia’s management while maintaining its local governance and mutual status. The agreement would integrate BCBSND into…
The Latest
Patients are frustrated. Health systems are stretched thin. Regulatory requirements are changing. For many organizations, improving healthcare consumer experience feels impossible under current conditions. But leaders from Johns Hopkins Healthcare System, Hummingbird Health, and Talkdesk are proving transformation is possible…
Sep 16, 2025 1:00 PM - 2:00 PM America/Chicago
Presented by:
Presenters
Patty Hayward
GM of Healthcare, Talkdesk
Josh Newman
VP of Clinical Systems, Johns Hopkins Health System
Jeremy Schwach
CEO, Hummingbird Healthcare
UnitedHealth Group has appointed a new lead independent director and formed a public responsibility committee. F. William McNabb will assume the role of lead independent director from Michele Hooper, who will continue to serve as a director, according to an…
Orthopedic and musculoskeletal (MSK) practices face an uphill battle: complex codes, payer scrutiny and limited staff capacity make revenue loss almost inevitable. Denials, delays and rework not only drain margins but also pull focus from patient care.In this session, attendees…
Oct 14, 2025 11:00 PM - 12:00 PM America/Chicago
Presented by:
Presenters
Mark Herzog
Principal Solutions Specialist, Veradigm
Elevance Health has partnered with the National Association of Community Health Centers to integrate food as medicine initiatives into primary care services for Medicaid members at Community Health Centers. Elevance will train CHC primary care teams to identify and support…
UnitedHealth’s Rocky Mountain HMO and Elevance’s Anthem HMO Colorado have filed plans to end coverage for multiple health plans in the individual market for the state. The decisions are projected to affect 96,000 Coloradans, the Colorado Division of Insurance said…
Independent Health is cutting 59 jobs across multiple departments, effective immediately, the Buffalo News reported Aug. 20. Independent Health has about 1,200 employees, 340,000 members and reported a net loss of $66 million in 2024. “Like health plans nationwide, we…
Healthcare marketers and digital leaders face rising patient expectations, evolving AI-driven search behavior and constant pressure to deliver results with fewer resources. In this session, leaders from Banner Health, NorthBay Health and Mount Sinai Health System will share how they…
Sep 23, 2025 1:00 PM - 2:00 PM America/Chicago
Presented by:
Presenters
Chris Pace
VP of Healthcare Industry at SearchStax
Aaron Watkins
AVP of Digital Strategy at NorthBay Health
John Davey
Vice President, Marketing Technology at Mount Sinai Health System
Nearly 90% of U.S. health systems are using AI — yet many still lack the resources to pinpoint opportunities with a clear return on investment. Without defined ROI metrics and proven enterprise impact, AI projects risk being stalled or cut.…
Oct 9, 2025 12:00 PM - 1:00 PM America/Chicago
Presented by:
Presenters
Dr. Jamie Colbert
Chief Medical Officer, Commure
Gian Varbaro, MD
Chief Medical Officer & VP Ambulatory Services, Bergen New Bridge Medical Center
K. Nadeem Ahmed, MD
System Chief Medical Information Officer, Valley Health System
Murali Athuluri
Chief Information Officer, North East Medical Services
Mary Washington Healthcare (MWHC) faced familiar operational challenges: ED boarding, delayed discharges and status friction that slowed throughput and pressured margins. This case study details how MWHC implemented a comprehensive healthcare operating system to improve visibility, align teams and hardwire…
Presented by: