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North Mississippi Health Services’ Virtual Nursing Model Returns 600 Hours Each Month

At NMHS, virtual nursing is an enterprise-wide model serving a 400-bed flagship hospital and seven community hospitals. With virtual nurses completing 90% of discharges and 70% of admissions, NMHS has proven what’s possible when digital care is built for frontline…

Jan 28, 2026 12:00 PM - 1:00 PM CST

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Presenters:

Heather Wilf, MSN RN, CAVRN, Manager Virtual Care, North Mississippi Health Services
Marcia Murphy, MSN, RN, AGACNP-BC, ANP-BC, NE-BC, CCRN, CPHQ, Chief Clinical Operations Officer, Vitalchat

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Judge greenlights $6.75M-cap settlement for UnitedHealthcare to reimburse cancer patients

UnitedHealthcare reached a settlement with a cap of $6.75 million in a class-action lawsuit over coverage of proton beam therapy for cancer patients, according to a Dec. 12 court filing in the Massachusetts U.S. District Court. Proton beam therapy is…

California fines 3 Centene health plans $1.7M over timely access

California’s Department of Managed Health Care fined three Centene-owned health plans a total of $1.7 million over concerns about not meeting reporting rate standards for timely access of appointments. The department fined Health Net of California $1.2 million, Human Affairs…

Highmark posts $69M loss through Q3

Pittsburgh-based Highmark Health reported $24.6 billion in revenue, a $204 million operating loss, and a $69 million net loss in the first nine months of the year. Allegheny Health Network reported revenue of $4.2 billion during the period and an…

Humana insurance president to retire, replacement named

Humana’s insurance segment president, George Renaudin, will retire by the third quarter of 2026 following a nearly 30 year career at the company. He will serve as a strategic advisor to the company through at least the end of next…

How payers are 'embracing AI's benefits' — and what's next: AHIP

Health plans were early adopters of AI, using it to streamline claims processing, support call centers and manage utilization. Now, they’re ramping up AI deployment to enhance member experience, improve care quality and reduce administrative costs, according to America’s Health…

CMS pitches 24 Medicare measure updates: 7 things to know

On Dec. 15, CMS published 24 quality and efficiency measures under consideration for adoption in Medicare programs. HHS employs this pre-rulemaking process to decide on measures for Medicare programs and releases a public list of the pitched measures each year.…

Why this Medicare Advantage plan is betting on 'blue zones' to drive better outcomes

Clever Care Health Plan is pairing its culturally competent care model with a new provider network partnership built around the lifestyle habits of the world’s longest-living populations. The partnership launches in 2026 and will connect Clever Care’s 40,000 Medicare Advantage…

66% of Americans support government ensuring health coverage: Pew

Two-thirds of U.S. adults believe the government should be responsible for ensuring Americans have health coverage, according to a Pew Research Center survey. The survey canvassed 10,357 U.S. adults and ran Nov. 17-30. Here are six other notes from the…

Accuracy is the new currency: Inside 4 systems’ data-driven push for better patient experiences

Patient experience is no longer a “nice to have” — it’s a core driver of growth, retention and reimbursement. Yet many health systems are falling short due to one persistent barrier: data that is fragmented, inaccurate or untrusted. To meet…

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