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Every day, provider organizations lose patients they never realize they’ve missed. Patients with open referrals, overdue preventive care, unrebooked no-shows and unresolved balances often fall out of the system entirely. Staff shortages and fragmented workflows make proactive outreach difficult to…

Jun 16, 2026 12:00 PM - 1:00 PM CDT

Presented by:

Presented by
Presenters:
  • Jon Wang
  • Sam Walters
  • Parinita Amin, MD

SCAN Health Plan’s chief growth officer, Michael Blea, is leaving his role, according to a May 18 LinkedIn post.  Mr. Blea said he has spent more than three decades in Medicare sales. According to Mr. Blea’s LinkedIn profile, he joined…

Matt Settergren joined Optum Financial, a financial services provider that focuses on consumer health accounts, as COO, according to a May LinkedIn post. Mr. Settergren’s most recent role was at financial services firm Wealth Enhancement. Previously, he worked in strategy…

Workplace violence prevention (WPV) has become a priority across healthcare, with organizations investing in committees, reporting processes, and formal programs. Yet despite this progress, many efforts focus solely on physical skills, without addressing staff readiness. Inconsistent adoption, competing priorities, and…

Jun 18, 2026 12:00 PM - 1:00 PM CDT

Presented by:

Presented by
Presenters:
  • Susan Driscoll
  • Don Krohn
  • Gina Skjerseth

As Medicare and Medicaid oversight intensifies, health plans are navigating a more complex landscape where policy ambiguity, state variability, and heightened enforcement are exposing gaps between intent and execution. Prepay strategies are gaining momentum as they prevent avoidable spend before…

Jun 29, 2026 11:00 AM - 12:00 PM CDT

Presented by:

Presented by
Presenters:
  • Cereasa Horner
  • Kevin J. Malone
  • Philo D. Hall

The average ACA deductible has jumped 37%, an increase of more than $1,000 per person, from 2025 to 2026, according to a KFF analysis published May 19. The analysis pulls from CMS and state open enrollment reports, along with KFF…

Maryland’s Prescription Drug Affordability Board has voted to place an upper payment limit on Ozempic for state and local government health plans, a first for the nation, and a move supporters said could save about $5.8 million annually. The board…

Older adults are interested in using digital tools to manage their healthcare but often lack the technological wherewithal to do so, CVS Health found. Here are four things to know from CVS’ May 18 research report, which included ethnographic studies,…

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