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Every health system was built around a fundamental constraint: limited human expertise. As AI changes that equation, leaders face a new challenge: solving today’s operational pressures while preparing for a future that looks fundamentally different. Join leaders from St. Luke’s…

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Presented by:

Presented by
Presenters:
  • Terry Ribbens, MD
  • Feby Abraham
  • Rohit Chandra
  • Biju Samkutty
  • Mike Ng
  • Nikhil Buduma
  • Michael Han, MD, MBA
  • Mike Valli
  • Madeline Grade, MD

Optum Rx, UnitedHealth Group’s pharmacy benefit manager, named Zack Jacobson as health plan market president, a June 15 LinkedIn post said. According to his LinkedIn profile, Mr. Jacobson was most recently the PBM’s chief pricing and underwriting officer. He has…

Commercial health plans are facing the steepest single-year cost increase in 17 years, with the group market trend projected to reach 9% in 2027, according to PwC’s annual medical cost trend report published June 11. PwC surveyed and interviewed actuaries…

Healthcare organizations have spent years investing in personalization, digital engagement, omnichannel outreach, and member experience. Yet despite more communications, more channels, and more technology, behavior change remains frustratingly difficult to achieve at scale. Why? Because most organizations still treat behavior…

Aug 4, 2026 11:00 AM - 12:00 PM CDT

Presented by:

Presented by
Presenters:
  • Koleen Cavanaugh, SVP & Chief Marketing Officer, Independence Blue Cross
  • Bukata Hayes, Chief Community Health Officer, HMO Minnesota (Blue Plus)
  • Nathan Foco, Chief Marketing and Insights Officer, Select Health
  • Trish Cox, Chief Experience Officer, SCAN Health Plan
  • Jonas Puente, Associate Principal, ZS Associates

UnitedHealth Group subsidiaries and the Federal Trade Commission have reached a tentative agreement as of June 12 that would resolve allegations the companies had “created a broken rebate system that inflated insulin drug prices,” the FTC said in 2024. Pharmacy…

Express Scripts, the pharmacy benefit manager under Cigna’s Evernorth Health Services, filed a federal lawsuit June 12 against Tennessee officials regarding the state’s Freedom, Access and Integrity in Registered Pharmacy Act, also known as the FAIR Rx Act. According to…

Two June 8 reports from the HHS Office of Inspector General highlighted post-acute care denials and overturned appeals from Medicare Advantage organizations. Both reports focused on June 2024, looking across 19 MA organizations. The first report found the three largest…

The Centers for Medicare & Medicaid Services has established a new Office of Health Technology and Products to oversee healthcare technology modernization, digital products and platform transformation across the agency’s programs. The organizational change was approved by HHS Secretary Robert…

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