Blue Cross Blue Shield of Massachusetts has named Paul Long as chief consumer experience officer.
Mr. Long will oversee consumer experience strategy, market research, and Blue Cross’ service centers across several lines of business.
Previously, he was senior vice president of product and consumer experience at Premera Blue Cross and held various positions at UnitedHealth Group.
The Cigna Group has shuffled its executive lineup, appointing a new COO and a new CFO, while the CEO of…
Blue Shield of California CEO Lois Quam is stepping down after two months on the job.
Centene has appointed Kenneth Tanji to its board of directors, expanding the size of its board to 12.