Eligible commercial members will gain access to virtual care options, including an AI-powered symptom checker, routine wellness care, chronic condition management and behavioral care, according to a March 27 news release.
The virtual care services will take place through Anthem’s app, Sydney Health. The app offers 24/7 medical text chat, preventive wellness visits, support services including new prescriptions and refills, and in-network referrals.
Virtual-first plans will be available to eligible members enrolled in large group administrative plans and large group fully insured plans starting in July. The service will be available to national account ASO clients in 2024.
At the Becker's 5th Annual Fall Payer Issues Roundtable, taking place November 2–3 in Chicago, payer executives and healthcare leaders will come together to discuss value-based care, regulatory changes, cost management strategies and innovations shaping the future of payer-provider collaboration. Apply for complimentary registration now.
