American Arbitration Association updates payer-provider mediation rules: 5 things to know

“There have been fast-moving changes in different areas of the healthcare industry, and we have adapted our arbitration rules and procedures to address these trends and concerns for the parties involved in alternative dispute resolution,” Michelle Skipper, vice president of the American Arbitration Association’s commercial division, said in a news release. 

Here are five rule updates to know: 

1. The new rules include provisions to consolidate multiple arbitrations or add additional parties to existing arbitrations. 
2. The rules add updated commitments to confidentiality in arbitration proceedings. 
3. There are updated provisions for expected civility and professionalism of all parties involved in a dispute. 
4. The rules give arbitrators the ability to interpret awards. 
5. The new rules recommend parties discuss cybersecurity and data protection before arbitration proceedings begin. 

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