Members are presented with the feature during the onboarding process and can also access it through the company’s website.
“While there is still more work to be done, I am proud of our team of engineers who, through our unique full-stack technology, are able to quickly and proficiently meet the needs of our transgender and non-binary members to help them feel both seen and heard,” Oscar Health CEO Mario Schlosser said in the statement.
The company cited a 2015 study by the National Center for Transgender Equality that showed a quarter of transgender Americans did not seek medical care when they were ill due to fears of discrimination and mistreatment.
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