Top 9 Medicare Advantage plans, ranked by member satisfaction

Kaiser Foundation Health Plan is the Medicare Advantage Plan members are most satisfied with, according to J.D. Power’s 2021 U.S. Medicare Advantage Plan Study, released June 17. The study is based on the responses of 3,359 Medicare Advantage members across the country regarding coverage and benefits, provider choice, cost, customer service, information and communication, and billing and payment.

Here is how they ranked:

Kaiser Foundation Health Plan
Highmark
Cigna HealthSpring
Humana
Anthem
Aetna
UnitedHealthcare
Blue Cross Blue Shield of Michigan
Centene

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