The agreement builds on a previous partnership between Humana and Google to develop population health solutions, according to a July 25 news release.
The financial terms of the deal were not disclosed.
“Google Cloud’s technology platform can make our contact centers more responsive, our provider networks simpler to navigate, healthcare coverage easier to understand and primary care better tailored to individual needs,” Humana CEO Jim Rechtin said in the news release.
In 2023, Google Cloud launched an AI-enabled platform for prior authorization and claims processing powered by a new data and analytics tool.
Other payers, including Blue Shield of California and Elevance Health have tapped Google to manage Cloud and AI services.
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