The Philadelphia-based payer promoted Mike Lentz to vice president of customer service, according to a July 2 news release. The company also promoted Tracy Mueller to vice president of enrollment and billing.
Mr. Lentz has worked for Independence Blue Cross for 25 years in operational and customer-facing roles, according to the release. Ms. Mueller has a decade of experience with Independence Blue Cross, previously serving as director of operations and director, business solutions partner.
At the Becker's 5th Annual Fall Payer Issues Roundtable, taking place November 2–3 in Chicago, payer executives and healthcare leaders will come together to discuss value-based care, regulatory changes, cost management strategies and innovations shaping the future of payer-provider collaboration. Apply for complimentary registration now.
