Mr. Long will oversee consumer experience strategy, market research, and Blue Cross’ service centers across several lines of business.
Previously, he was senior vice president of product and consumer experience at Premera Blue Cross and held various positions at UnitedHealth Group.
At the Becker's 5th Annual Fall Payer Issues Roundtable, taking place November 17–19 in Chicago, payer executives and healthcare leaders will come together to discuss value-based care, regulatory changes, cost management strategies and innovations shaping the future of payer-provider collaboration. Apply for complimentary registration now.
