Whitepapers

Musculoskeletal spend is a top driver of healthcare costs—but it’s also one of the few areas where plan-year savings are realistic when AI-care is applied early. New research shows that when members begin MSK care through an AI-enabled, virtual-first care…

Medical loss ratios are crossing 90%, and traditional payment integrity models can’t keep up.  Teams waste months digging through vast amounts of unstructured documents, including CMS guidelines, reimbursement policies, contracts, and coding manuals, only to generate rules that never yield…

Payer-provider relationships have long been challenged by administrative complexity, inconsistent requirements and misaligned incentives. These issues can contribute to care delays, payment delays and unnecessary friction for both organizations. Inconsistent requirements, duplicative documentation and misaligned incentives have made even routine…

Replacing just one primary care physician can cost up to $900,000 in lost revenue annually. Yet many health systems still treat staffing like a back-office function — not a strategic, critical lever for care delivery innovation, physician retention, and enterprise…

AI does not just summarize healthcare information — it decides which brands to surface, cite and trust. As patients increasingly turn to Google AI Overviews, ChatGPT and other AI platforms to research symptoms and compare options, many health systems are…

American hospitals face an unprecedented convergence of crises threatening patient access to care. Hospital occupancy has surged to 75%—an 11-percentage-point increase from pre-pandemic levels—and is projected to reach a critical 85% threshold by 2032. At the same time, observation patient…

This white paper examines how rising healthcare costs can cause patients to delay or decline care and ASCs could be feeling the impact. Traditional payment models can create unnecessary administrative burden and offer little flexibility for patients or practices. It…

AI has moved beyond the buzz. From staffing efficiency to early deterioration detection, top health systems are delivering real ROI without abandoning human oversight. In this report, executives from Duke Health, HCA Healthcare, Beth Israel Lahey Health and AdventHealth DeLand…

Payers and providers are widely using AI — but most aren’t seeing full value. Despite near-universal adoption, a nationwide survey conducted with Becker’s Healthcare found fewer than half of organizations are fully committed to using AI to transform outcomes and…

AI adoption is no longer limited to large, urban hospitals. Rural and resource-constrained systems are proving they can implement ambient AI at enterprise scale — affordably, efficiently and with measurable impact. This whitepaper highlights real-world results from organizations like Reid…