Clear answers to questions are the top driver of members’ experience with their insurers, according to a report from Forrester. The research firm scored insurers on the brand experience index, which measures customers’ and noncustomers’ brand perception, and customer experience…
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GuideWell, the parent company of Florida Blue and several health services companies, was ranked on the Fortune 500 for the first time. Guidewell, a not-for-profit mutual holding company, was ranked No. 136 on the list. In a June 25 LinkedIn…
Ahead of the health insurance industry’s broader pledge to overhaul prior authorization processes, one Texas payer has already achieved a 7% prior authorization denial rate, with 100% of those denials upheld upon appeal. On June 23, nearly 50 insurers committed…
Research published in 2025 has highlighted differences in hospital stay lengths and prices paid to hospitals between Medicare Advantage and traditional Medicare. Here are eight studies examining Medicare Advantage Becker’s has reported on in 2025:
Marketplace enrollment could decline between 47% and 57% if premium tax credits expire and proposed changes in Congress become law, according to an analysis from Wakely, a healthcare market research firm . The “One Big Beautiful Bill,” a 1,000+ page…
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Medicare Advantage enrollees experience longer hospital stays before being discharged to post-acute care settings compared to individuals enrolled in traditional Medicare, according to a June 2025 analysis by NORC at the University of Chicago. The analysis was commissioned by the…
The largest Medicare Advantage insurers are backing reforms to the program, and lawmakers are drafting new legislation targeting MA. Here are 10 Medicare Advantage developments Becker’s has reported since May 28.
Health plan executives and marketing leaders are facing intensifying pressure to grow member volumes, improve outreach and engage consumers digitally — all while navigating an evolving legal minefield of data privacy risks. At the heart of the challenge lies the…
The investment arm of Marietta, Ga.-based Wellstar Health System, Catalyst by Wellstar, has invested in Venteur, a digital health startup that administers Individual Coverage Health Reimbursement Arrangement plans. ICHRAs allow employers to contribute tax-free dollars to employees’ health benefits, which…
The broader health insurance industry has announced a series of commitments to streamline, simplify and reduce prior authorization requirements across commercial, Medicare Advantage and managed Medicaid plans covering 257 million Americans. “The health care system remains fragmented and burdened by…