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BCBS Tennessee COO Scott Pierce voiced concerns over pending state bills — accusing them of eventually “forcing higher prices”  — in Feb. 26 op-ed columns published in the Leaf Chronicle and The Tennessean. Mr. Pierce took issue with four state…

How addressing unnecessary device alarms and managing them away from the bedside can help patients heal and nurses focus  Hospital noise levels have skyrocketed since the 1960s, turning patient rooms — especially at night — into spaces of fragmented sleep…

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Most health care organizations struggle with fragmented systems that make it difficult to share patient information and operate efficiently. Optum Health faced this challenge head-on — transforming dozens of standalone EHR systems into a single enterprise platform. This transformation unified…

Mar 25, 2026 12:00 PM - 1:00 PM America/Chicago

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Presenters

Jonathan Cooper

Vice President, Provider Technology Consulting, Optum consulting

Lucas Ladden

Vice President, Practice Innovation, Strategy, and Operations, Optum Health

Researchers identified 13.4% of young adults with and 35.6% without complex medical conditions ended up disenrolled from Medicaid at 19 years old, according to a study published Feb. 16 in JAMA Pediatrics. Researchers from the University of Chicago, the University…

Over half of organizations say employees spend more than 40% of their workday on manual tasks like data entry and document routing. In healthcare, where margins are tight and staff capacity directly affects patient access, that level of manual work…

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Business services provider Conduent’s data breach affected at least 25 million people across the U.S., according to a February update from Wisconsin’s Department of Agriculture, Trade and Consumer Protection. The Conduent breach took place between the end of 2024 and…

MSK conditions are among the most expensive and persistent cost drivers for Medicare Advantage plans, and as populations age, the pressure only grows. For many plans, surgery and downstream interventions remain a primary source of spend and clinical variability, even…

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Revenue cycle leaders are investing heavily in hot topics such as AI automation, denial management, and front-end transformation. But while the spotlight stays there, a major financial risk is quietly accelerating, and most organizations aren’t prepared.  An aging population, combined…

Mar 30, 2026 1:00 PM - 2:00 PM America/Chicago

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Presenters

Nikki Stackhouse

VP Revenue Cycle Acute Prisma Health

Drew Mahone

Executive Director, Revenue Cycle and Billing Operations Johns Hopkins

Garrett Kates

Executive Director Mercy

Angela Horn

VP of Business Development & Corporate Counsel DCM Services

UnitedHealth Group’s board of directors has authorized a cash dividend of $2.21 per share to be paid March 17.  The dividend will be paid to all shareholders of record as of the close of business March 9, according to a…

A provider recommends the next step, but the patient never schedules the visit, or schedules weeks later than clinically appropriate. This moment, repeated thousands of times across health systems, is where breakdowns in both patient flow and referral management quietly…

Mar 31, 2026 1:00 PM - 2:00 PM America/Chicago

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Presenters

William H. Morris, MD, MBA

Chief Medical Officer, Tennr

Elliot R. Blackman, FACHE

Chief Operating Officer, MUSC Physicians

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