Advertisement

The Latest

Sachin Jain, MD, CEO of SCAN Group, is sounding the alarm about the growing reliance on centralized call centers across healthcare and how they may inadvertently erode the quality of patient care. 

Managing provider data is a significant challenge for many payers, due to frequent changes and inaccuracies in directory listings. Recently, generative AI and automation technologies have been identified as promising solutions. Research has shown these tools can meaningfully reduce payers'…

Optum has backed out of a proposed settlement between Aetna and class members in a lawsuit that accused the companies of improperly charging administrative fees as medical expenses. 

Payer CEOs are reckoning with the public vitriol directed at the industry in the wake of the killing of UnitedHealthcare CEO Brian Thompson. 

From Cigna quashing merger speculation to naming a new CFO, here are 10 updates on Humana that Becker's has reported since Oct. 30: 

Advertisement