Whitepapers

Reimbursement is uncertain, denials are up and high-deductible health plans mean more financial risk is falling on patients. These headwinds are forcing CFOs to re-evaluate an overlooked lever: the patient financial experience. Read more about how CFOs and COOs from…

Patient experience is no longer a “nice to have” — it’s a core driver of growth, retention and reimbursement. Yet many health systems are falling short due to one persistent barrier: data that is fragmented, inaccurate or untrusted. To meet…

As more patient monitoring devices connect to clinical networks and EHRs, health systems face a new frontier of cybersecurity risk. A Becker’s–Philips survey of 100 healthcare leaders found that only half feel their organizations have a moderately or highly mature…

Denials are rising. Work is piling up. And hiring more staff isn’t a sustainable solution.  For today’s revenue leaders, small optimizations aren’t enough. It takes a new model — one where AI agents, robots and staff operate in sync to…

Health plans are facing rising claim volumes, staffing challenges, and a surge in rework. Traditional automation, tied to individual applications, can’t keep up. Agentic automation offers a better way. By unifying AI agents, software robots and humans in a coordinated…

Reimbursement is tightening, payer negotiations are more volatile and for many hospitals, financial pressure is pushing long-standing tensions to a breaking point.  What’s worse, smaller and rural systems often lack the leverage to fight back. This report shares unfiltered insights…

Data breaches and ransomware attacks are costing the healthcare industry billions every year. Despite growing attention to this area, health systems have a significant gap in their potential cyberattack surface: network-connectable medical devices. These assets are already prevalent in clinical…

Despite being the financial backbone of hospitals, operating rooms remain riddled with inefficiencies: idle robots, unclaimed block time, reactive staffing and costly delays. This is the OR efficiency paradox. Hospitals have more surgical data than ever but still struggle to…

Hospitals everywhere are under pressure: rising demand, staffing shortages, and mounting costs. To keep pace, leaders need more than visibility. They need foresight. That’s why the next frontier in operations goes beyond the EMR to enable predictive decision-making that helps…

The One Big Beautiful Bill Act (OBBBA) will slash Medicaid spending by $900 billion over the next decade with an estimated 7.5 million people losing coverage. These shifts will hit health systems hard, especially those serving Medicaid expansion and undocumented…